FAQ

What sizes are available?

Every poster is available in three sizes: 30×40cm (12×16″), 50×70cm (20×28″), and 70×100cm (28×40″). Select your size on the product page — the price updates automatically.

Do the posters come framed?

You choose. Every poster can be ordered Unframed, or with a White, Wood, or Black frame added directly at checkout — just select your preferred frame on the product page before adding to cart. No need to source a frame separately.

Is there a discount on posters?

Yes — all posters are currently 25% off the listed price. The discount is applied automatically in your cart, no code needed.

Can I get a digital download instead of a print?

We currently only sell physical prints. Digital downloads may be offered in the future — sign up to our mailing list to be notified.

What paper and ink do you use?

All prints are produced on 200gsm premium matte paper using archival pigment inks. The result is a rich, fade-resistant print that stays sharp and vibrant for decades.

Will the colours match what I see on screen?

Screens vary in brightness and colour calibration, so there may be slight differences. In general, prints appear slightly warmer and more matte than a backlit screen. We design all posters with print output in mind, so what you receive should look excellent.

Who prints the posters?

Our production partner is Gelato, a global network of local print studios. Your poster is printed at the facility closest to your delivery address, which means faster shipping and a smaller carbon footprint.

How long does delivery take?

Orders are typically produced within 1–3 business days, then shipped from the print facility closest to you. Total time from order to door is usually 3–8 business days in Europe and 5–14 business days elsewhere, though exact timing depends on your destination and chosen shipping method — you'll see a live estimate at checkout before you pay.

Do you ship worldwide?

Yes — we ship to most countries worldwide via Gelato's global production network of 140+ local print partners. Shipping costs are calculated at checkout based on your location and order size.

Is shipping free?

Free standard shipping is available on all orders. Express shipping options are available at checkout for an additional fee.

How are posters packaged?

Unframed posters are shipped rolled in a protective triangular tube. Framed posters ship flat — the poster is packed in a protective paperboard folder alongside the frame, which arrives pre-packed with corner protectors and film to prevent damage in transit.

What if my poster arrives damaged?

If your poster arrives damaged or with a print defect, contact us at hello@izakaya.store with a photo of the issue within 14 days of delivery. We'll arrange a free replacement at no cost to you.

Can I return a poster if I change my mind?

Because each poster is printed to order, we're unable to accept returns for change of mind. However if you're unhappy with your order for any reason, contact us and we'll do our best to find a solution.